Exchange & Returns

Our Online Exchange Policy isn’t Scary at all, We’ll Help You!

• Exchanges generally take a few days to coordinate with our delivery partners so please bear with us.
• We will happily exchange your merchandise within 7 days if it is unused, unwashed and in its original condition with the tags on, sales receipt and original EM packaging.
• We don’t do refunds unless something you ordered via credit card  / pay now goes out of stock or if you’ve received a damaged article if we do not have another piece to exchange.
• Your exchange can be coordinated via email emiratimodesty@gmail.com or you can WhatsApp text /call us at +65 9181 6422, Monday to Friday,11am to 6pm. If we don’t respond at once, please call back later or WhatsApp us at +65 9181 6422.
• We’re sorry but even lightly used items will not be eligible for an exchange.
• Claims and exchange may take up to 5days to be processed, though we’ll try our best to help you as quickly as we can.
• Products on promotions / sale are not eligible for exchange.